Orion Advisor Technology, LLC Status

All Systems Operational

About This Site

Welcome to the Orion Status page. The page is designed to help our users stay on top of any system glitches, scheduled maintenance, or potential outages.

Platforms Operational

Orion Connect Operational

Advisorlynx.com Operational

Mobile App Operational

Client Portal Operational

Reporting Operational

Citrix / Advisor Desktop Operational

www.OrionAdvisor.com Operational

Orion Social Operational

TOM Operational

Eclipse Operational

FIX Trading Operational

ASTRO Operational

Financial Planning Operational

Advisor Portal Operational

Custom Import Operational

RMD Dashboard Operational

Queries Operational

Trends Operational

Communities Operational

Manage Users Operational

Orion Custom Indexing Operational

Server Instances Operational

Instance 1 Operational

Instance 2 Operational

Instance 10 Operational

Instance 11 Operational

Instance 12 Operational

Instance 13 Operational

Instance 14 Operational

Instance 15 Operational

Instance 16 Operational

Instance 20 Operational

Instance 21 Operational

Instance 22 Operational

Instance 23 Operational

Instance 3 Operational

Instance 24 Operational

Instance 25 Operational

Instance 26 Operational

Instance 27 Operational

Instance 7005 Operational

Instance 7010 Operational

Instance 7018 Operational

Instance 7023 Operational

Instance 7025 Operational

Instance 7026 Operational

Instance 7015 Operational

Instance 7016 Operational

Instance 7009 Operational

Orion Internal Systems Operational

Orion Case Management System Operational

Orion Phone System Operational

Orion Email Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 18, 2026

No incidents reported today.

Mar 17, 2026

ASTRO/Custom Indexing - Monthly Maintenance

Completed - The scheduled maintenance has been completed.
Mar 17, 19:30 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 15:30 CDT

Scheduled - Orion will be performing scheduled maintenance on ASTRO on Tuesday, March 17, starting at 3:30 p.m. Central Time. Maintenance is expected to take approximately 4 hours. During this window, users of ASTRO and Orion Custom Indexing may experience a disruption of service. Please note that this maintenance window is subject to change and may be rescheduled if necessary. If you have any questions, please contact SME-ASTRO@Orion.com or SMECustomIndexing@Orion.com.

Thank you for your patience.
Mar 17, 07:27 CDT

Schwab File Delivery Delay 3/17/26

Resolved - Good Morning,

Schwab experienced a file delivery delay this morning. At this time, data files have been successfully retrieved and processed. Our team is working to mitigate delays and complete Data Reconciliation timely and accurately. At this time, we expect Data Reconciliation to be delayed approximately 1-2 hours from normal completion times.

Please be diligent in checking the Reconciliation Status App to verify the status of your Data Reconciliation this morning. Also, please feel free to reach out to our SME Data Reconciliation team if you have further questions regarding the status of Data Reconciliation. Completing reconciliation in a timely and accurate manner is our top priority. We apologize for any inconvenience.

Thank you,
Orion Data Team

Please do not reply to this email.
Mar 17, 06:58 CDT

Mar 16, 2026

ASTRO/Custom Indexing - Monthly Maintenance

Completed - The scheduled maintenance has been completed.
Mar 16, 19:30 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 15:30 CDT

Scheduled - Orion will be performing scheduled maintenance on ASTRO on Monday, March 16, starting at 3:30 p.m. Central Time. Maintenance is expected to take approximately 4 hours. During this window, users of ASTRO and Orion Custom Indexing may experience a disruption of service. Please note that this maintenance window is subject to change and may be rescheduled if necessary. If you have any questions, please contact SME-ASTRO@Orion.com or SMECustomIndexing@Orion.com.

Thank you for your patience.
Mar 16, 08:39 CDT

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

Eclipse Quick Trades Import Issue

Resolved - This incident has been resolved.
Mar 9, 11:07 CDT

Investigating - We’ve identified an issue that is currently preventing Eclipse users from using Eclipse Quick Trades Import.

Until the issue is resolved, we recommend creating Quick Trades manually or selecting accounts or portfolios from the Accounts or Portfolios grids, then navigating to Trade Tools > Tactical Trades.

Thank you for your patience.
Mar 9, 09:43 CDT

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

FIX Connection – Intermittent Issues

Resolved - Fix Fyler has confirmed the issue has been resolved and connectivity has been restored.
Mar 4, 10:09 CST

Investigating - We’ve been alerted by FIX Flyer that the FIX connection is currently experiencing intermittent issues. While FIX Flyer works to resolve the issue, we recommend contacting your custodian for guidance.

As a temporary workaround, users can enable and use trade files in TOM and Eclipse. We will provide an update as soon as FIX Flyer resolves the issue.

Thank you for your patience and understanding.
Mar 4, 09:21 CST