All Systems Operational

About This Site

Welcome to the Orion Status page. The page is designed to help our users stay on top of any system glitches, scheduled maintenance, or potential outages.

Uptime over the past 90 days. View historical uptime.
Platforms ? Operational
90 days ago
100.0 % uptime
Today
Orion Connect Operational
Advisorlynx.com Operational
Mobile App Operational
Client Portal Operational
Reporting Operational
Citrix / Advisor Desktop Operational
www.OrionAdvisor.com Operational
Orion Social Operational
TOM Operational
90 days ago
100.0 % uptime
Today
Eclipse Operational
90 days ago
100.0 % uptime
Today
FIX Trading Operational
90 days ago
100.0 % uptime
Today
ASTRO Operational
90 days ago
100.0 % uptime
Today
Financial Planning Operational
90 days ago
100.0 % uptime
Today
Advisor Portal Operational
90 days ago
100.0 % uptime
Today
Custom Import Operational
90 days ago
100.0 % uptime
Today
RMD Dashboard Operational
90 days ago
100.0 % uptime
Today
Queries Operational
90 days ago
100.0 % uptime
Today
Trends Operational
90 days ago
100.0 % uptime
Today
Communities Operational
90 days ago
100.0 % uptime
Today
Manage Users Operational
90 days ago
100.0 % uptime
Today
Orion Custom Indexing ? Operational
90 days ago
100.0 % uptime
Today
Server Instances ? Operational
90 days ago
100.0 % uptime
Today
Instance 1 Operational
Instance 2 Operational
Instance 10 Operational
Instance 11 Operational
Instance 12 Operational
Instance 13 Operational
Instance 14 Operational
Instance 15 Operational
Instance 16 Operational
Instance 20 Operational
Instance 21 Operational
Instance 22 Operational
Instance 23 Operational
Instance 3 ? Operational
Instance 24 ? Operational
Instance 25 Operational
Instance 26 Operational
Instance 27 Operational
Instance 7005 Operational
90 days ago
100.0 % uptime
Today
Instance 7010 Operational
90 days ago
100.0 % uptime
Today
Instance 7018 Operational
90 days ago
100.0 % uptime
Today
Instance 7023 Operational
90 days ago
100.0 % uptime
Today
Instance 7025 Operational
90 days ago
100.0 % uptime
Today
Instance 7026 Operational
90 days ago
100.0 % uptime
Today
Instance 7015 Operational
90 days ago
100.0 % uptime
Today
Instance 7016 Operational
90 days ago
100.0 % uptime
Today
Instance 7009 Operational
90 days ago
100.0 % uptime
Today
Orion Internal Systems ? Operational
Orion Case Management System Operational
Orion Phone System Operational
Orion Email Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 18, 2025

No incidents reported today.

Sep 17, 2025

No incidents reported.

Sep 16, 2025

No incidents reported.

Sep 15, 2025
ASTRO/Custom Indexing - Monthly Maintenance
Completed - The scheduled maintenance has been completed.
Sep 15, 19:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 15:30 CDT
Scheduled - Orion will be performing scheduled maintenance on ASTRO on Monday, September 15, starting at 3:30 p.m. Central Time. Maintenance is expected to take approximately 4 hours. During this window, users of ASTRO and Orion Custom Indexing may experience a disruption of service. Please note that this maintenance window is subject to change and may be rescheduled if necessary.

If you have any questions, please contact SME-ASTRO@Orion.com or SMECustomIndexing@Orion.com. Thank you for your patience.
Sep 11, 12:20 CDT
Sep 14, 2025

No incidents reported.

Sep 13, 2025
Client Portal Unavailable
Resolved - This incident has been resolved.
Sep 13, 14:39 CDT
Investigating - The Client Portal is currently unavailable. Our team is actively working to resolve the issue and restore services as quickly as possible. We appreciate your patience during this time.
Sep 13, 14:29 CDT
Sep 12, 2025

No incidents reported.

Sep 11, 2025
Schwab File Delivery Delay 9/11/2025
Resolved - Good Morning,

Schwab experienced a file delivery delay this morning. At this time, data files have been successfully retrieved and processed. Our team is working to mitigate delays and complete Data Reconciliation timely and accurately. At this time, we expect Data Reconciliation to be delayed approximately 2-3 hours from normal completion times.

Please be diligent in checking the Reconciliation Status App to verify the status of your Data Reconciliation this morning. Also, please feel free to reach out to our SME Data Reconciliation team if you have further questions regarding the status of Data Reconciliation. Completing reconciliation in a timely and accurate manner is our top priority. We apologize for any inconvenience.

Thank you,
Orion Data Team

Please do not reply to this email.
Sep 11, 06:16 CDT
Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025
Reconciliation Delay
Resolved - This has been resolved and reconciliation is actively being completed on impacted sources. Please continue to monitor the completion status of your data reconciliation via the Reconciliation Status App.
Sep 8, 13:59 CDT
Investigating - We are currently experiencing a delay completing reconciliation. Please check the Reconciliation Status App to verify the status of your data reconciliation. Completing reconciliation in a timely and accurate manner is our top priority. We apologize for any inconvenience.
Sep 8, 10:09 CDT
Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

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