Orion Advisor Technology, LLC Status

All Systems Operational

About This Site

Welcome to the Orion Status page. The page is designed to help our users stay on top of any system glitches, scheduled maintenance, or potential outages.

Platforms Operational

Orion Connect Operational

Advisorlynx.com Operational

Mobile App Operational

Client Portal Operational

Reporting Operational

Citrix / Advisor Desktop Operational

www.OrionAdvisor.com Operational

Orion Social Operational

TOM Operational

Eclipse Operational

FIX Trading Operational

ASTRO Operational

Financial Planning Operational

Advisor Portal Operational

Custom Import Operational

RMD Dashboard Operational

Queries Operational

Trends Operational

Communities Operational

Manage Users Operational

Orion Custom Indexing Operational

Server Instances Operational

Instance 1 Operational

Instance 2 Operational

Instance 10 Operational

Instance 11 Operational

Instance 12 Operational

Instance 13 Operational

Instance 14 Operational

Instance 15 Operational

Instance 16 Operational

Instance 20 Operational

Instance 21 Operational

Instance 22 Operational

Instance 23 Operational

Instance 3 Operational

Instance 24 Operational

Instance 25 Operational

Instance 26 Operational

Instance 27 Operational

Instance 7005 Operational

Instance 7010 Operational

Instance 7018 Operational

Instance 7023 Operational

Instance 7025 Operational

Instance 7026 Operational

Instance 7015 Operational

Instance 7016 Operational

Instance 7009 Operational

Orion Internal Systems Operational

Orion Case Management System Operational

Orion Phone System Operational

Orion Email Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 17, 2026

No incidents reported today.

Apr 16, 2026

ASTRO/OCI Scheduled Monthly Maintenance

Completed - The scheduled maintenance has been completed.
Apr 16, 19:30 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 15:30 CDT

Scheduled - Orion will be performing scheduled maintenance on ASTRO on Thursday, April 16, starting at 3:30 p.m. Central Time. Maintenance is expected to take approximately 4 hours. During this window, users of ASTRO and Orion Custom Indexing may experience a disruption of service. Please note that this maintenance window is subject to change and may be rescheduled if necessary. If you have any questions, please contact SME-ASTRO@Orion.com or SMECustomIndexing@Orion.com.

Thank you for your patience.
Apr 14, 14:19 CDT

Apr 15, 2026

No incidents reported.

Apr 14, 2026

Orion Connect Access Issues – We’re Working on a Resolution

Resolved - The intermittent access and performance issues affecting Orion Connect have been fully resolved. Clients should now be able to log in and use the platform without disruption.

We appreciate your patience and understanding while our team worked to restore full functionality. If you experience any continued issues, please contact our support team for assistance.
Apr 14, 12:17 CDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 14, 11:45 CDT

Investigating - Orion Connect is experiencing intermittent issues, causing some clients to encounter slow performance or difficulty accessing their accounts. Our team is actively working to restore full connectivity as quickly as possible.

We apologize for the inconvenience and appreciate your patience as we work toward resolving the issue.
Apr 14, 11:32 CDT

Apr 13, 2026

Client Experience Accessibility Issue

Resolved - This incident has been resolved.
Apr 13, 09:47 CDT

Investigating - Our team has identified an issue that is preventing access to Client Experience and is actively working on a fix. Users can still access and use Client Portal as normal.

Thank you for your patience.
Apr 13, 09:06 CDT

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.