Update - Processing of Investment Portal model changes and rebalances is complete. Dynamic model pricing updates remain impacted. Clients planning to trade dynamic models today should confirm that the applicable model has received today’s pricing update before proceeding.
Please contact Service at Orion Support or investmentportal@orion.com for assistance confirming the status of a specific model.
Nov 13, 2026 - 12:36 CST
Please contact Service at Orion Support or investmentportal@orion.com for assistance confirming the status of a specific model.
Nov 13, 2026 - 12:36 CST
Monitoring - Processing of Investment Portal model updates is underway. Given the remaining volume, processing may continue through market close. Clients planning Investment Portal model-related trades today should use caution and consider delaying those trades until processing is complete.
If you need to place model-related trades today, please contact Service at Orion Support or investmentportal@orion.com to confirm that the specific model you intend to trade has completed processing before proceeding.
We will continue to monitor progress and provide additional updates as processing continues.
Nov 13, 2026 - 11:47 CST
If you need to place model-related trades today, please contact Service at Orion Support or investmentportal@orion.com to confirm that the specific model you intend to trade has completed processing before proceeding.
We will continue to monitor progress and provide additional updates as processing continues.
Nov 13, 2026 - 11:47 CST
Investigating - We are investigating delays affecting the processing of the Investment Portal "Strategist" model. Some clients may experience disruptions to model updates, rebalances, and trading activity.
Our teams are actively working to resolve the issue.
Nov 13, 2026 - 10:09 CST
Our teams are actively working to resolve the issue.
Nov 13, 2026 - 10:09 CST
About This Site
Welcome to the Orion Status page. The page is designed to help our users stay on top of any system glitches, scheduled maintenance, or potential outages.
Platforms
Degraded Performance
Orion Connect
Operational
Advisorlynx.com
Operational
Mobile App
Operational
Client Portal
Operational
Reporting
Operational
Citrix / Advisor Desktop
Operational
www.OrionAdvisor.com
Operational
Orion Social
Operational
TOM
Operational
Eclipse
Operational
FIX Trading
Degraded Performance
ASTRO
Operational
Financial Planning
Operational
Advisor Portal
Operational
Custom Import
Operational
RMD Dashboard
Operational
Queries
Operational
Trends
Operational
Communities
Operational
Manage Users
Operational
Orion Custom Indexing
Operational
Server Instances
Operational
Instance 1
Operational
Instance 2
Operational
Instance 10
Operational
Instance 11
Operational
Instance 12
Operational
Instance 13
Operational
Instance 14
Operational
Instance 15
Operational
Instance 16
Operational
Instance 20
Operational
Instance 21
Operational
Instance 22
Operational
Instance 23
Operational
Instance 3
Operational
Instance 24
Operational
Instance 25
Operational
Instance 26
Operational
Instance 27
Operational
Instance 7005
Operational
Instance 7010
Operational
Instance 7018
Operational
Instance 7023
Operational
Instance 7025
Operational
Instance 7026
Operational
Instance 7015
Operational
Instance 7016
Operational
Instance 7009
Operational
Orion Internal Systems
Operational
Orion Case Management System
Operational
Orion Phone System
Operational
Orion Email
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance