Orion Connect - Report Builder
Resolved
This incident has been resolved.
Posted Jan 23, 2023 - 15:34 CST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 23, 2023 - 10:20 CST
Investigating
Report builder is currently not generating reports. It will give an error indicating there is an issue in PDF Lambda. Our team is currently assembled and working on a resolution. We apologize for the inconvenience and will provide an update as soon as possible.
Posted Jan 23, 2023 - 10:04 CST
This incident affected: Orion Internal Systems (Orion Case Management System, Orion Phone System, Orion Email), Platforms (Orion Connect, Advisorlynx.com, Mobile App, Client Portal, Reporting, Citrix / Advisor Desktop, www.OrionAdvisor.com, Orion Social, TOM, Eclipse, FIX Trading), and Server Instances (Instance 1, Instance 2, Instance 10, Instance 11, Instance 12, Instance 13, Instance 14, Instance 15, Instance 16, Instance 20, Instance 21, Instance 22, Instance 23, Instance 3, Instance 24, Instance 25, Instance 26, Instance 27).