Eclipse Allocation Issue

Incident Report for Orion Advisor Technology, LLC

Resolved

This incident has been resolved.

Posted Jul 22, 2024 - 12:25 CDT

Investigating

Eclipse users are experiencing an issue with an incorrect warning icon on their blocks in the allocations grid. This is only impacting firms that do not utilize "Auto Allocate" and is preventing manual quick allocating from working.

Workaround: Advisors can continue to send their allocations by Allocate Order> Submit or they can enable Auto Allocate via Admin> Preferences> Firm> Auto-Allocate FIX Blocks Orders

Posted Jul 22, 2024 - 11:12 CDT

This incident affected: Platforms (Eclipse).