All Systems Operational

About This Site

Welcome to the Orion Status page. The page is designed to help our users stay on top of any system glitches, scheduled maintenance, or potential outages.

Uptime over the past 90 days. View historical uptime.
Platforms ? Operational
90 days ago
100.0 % uptime
Today
Orion Connect Operational
Advisorlynx.com Operational
Mobile App Operational
Client Portal Operational
Reporting Operational
Citrix / Advisor Desktop Operational
www.OrionAdvisor.com Operational
Orion Social Operational
TOM Operational
90 days ago
100.0 % uptime
Today
Eclipse Operational
90 days ago
100.0 % uptime
Today
FIX Trading Operational
90 days ago
100.0 % uptime
Today
Server Instances ? Operational
Instance 1 Operational
Instance 2 Operational
Instance 10 Operational
Instance 11 Operational
Instance 12 Operational
Instance 13 Operational
Instance 14 Operational
Instance 15 Operational
Instance 16 Operational
Instance 20 Operational
Instance 21 Operational
Instance 22 Operational
Instance 23 Operational
Instance 3 ? Operational
Instance 24 ? Operational
Instance 25 Operational
Instance 26 Operational
Instance 27 Operational
Orion Internal Systems ? Operational
Orion Case Management System Operational
Orion Phone System Operational
Orion Email Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 17, 2021

No incidents reported today.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021
Ticker AGEEF Beginning of Day Corporate Action
Resolved - This incident has been resolved and reconciliation for this beginning of day action is complete.
Oct 12, 09:34 CDT
Investigating - Ticker AGEEF (Previous Ticker HCANF), went through a beginning of day corporate action today 10/12/2021. The Corporate Action team is in the process of completing the reconciliation of this action. At this time, please refrain from trading on this ticker until reconciliation is complete and an update is sent out.
Oct 12, 08:28 CDT
Oct 11, 2021
Orion Connect - TOM
Resolved - This incident has been resolved.
Oct 11, 07:35 CDT
Update - We are continuing to investigate this issue.
Oct 11, 07:35 CDT
Investigating - We have identified an issue in TOM> Tactical when trying to create new or updated existing trades. Our team is assembled and working on a resolution.
Oct 8, 14:57 CDT
Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021
JCOM Spin Off of CCSI Beginning of Day Corporate Action
Resolved - This incident has been resolved. Transactions are now complete for Ticker CCSI for its beginning of day corporate action.
Oct 8, 13:13 CDT
Investigating - Ticker (JCOM) went through a beginning of day corporate action today (10/8/2021). The Corporate Action team is in the process of completing the reconciliation of this action. At this time, please refrain from trading on the Spin off product (Ticker CCSI) until reconciliation is complete and an update is sent out.
Oct 8, 08:37 CDT
Eclipse Slowness
Resolved - This incident has been resolved.
Oct 8, 12:47 CDT
Update - The Eclipse development team is restarting a service that will result in users needing to log out of Eclipse and back in. This will result in up to five minutes of down time for Eclipse.
Oct 8, 12:22 CDT
Update - The Eclipse development team is restarting a service that will result in users needing to log out of Eclipse and back in.
Oct 8, 11:10 CDT
Investigating - We have identified an issue with slowness in Eclipse. Our programming team is currently working to resolve this issue as soon as possible.
Oct 8, 10:20 CDT
Oct 7, 2021

No incidents reported.

Oct 6, 2021
Orion Connect - Reporting
Resolved - This incident has been resolved.
Oct 6, 15:09 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 6, 13:31 CDT
Investigating - We have identified an issue that may cause users to experience slow load times in the Reporting app and the ability to save reports is timing out. Our team is assembled and we will provide an update as soon as possible.
Oct 6, 12:51 CDT
Oct 5, 2021
Orion Connect - Connectivity Incident
Resolved - This incident has been resolved.
Oct 5, 16:36 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 5, 16:08 CDT
Update - We are continuing to investigate this issue.
Oct 5, 15:44 CDT
Investigating - We have identified an issue that may prevent users from logging into the Orion Connect platform and users already connected may encounter slowness or the inability to launch Apps or features.
Oct 5, 15:11 CDT
Orion Connect - Fix Connectivity
Resolved - This incident has been resolved.
Oct 5, 09:36 CDT
Investigating - The FIX connection is currently down in Eclipse and there are issues with submitting orders. Please utilize trade files if you need to get orders out immediately. Our team is assembled and working to resolve this as quickly as possible.
Oct 5, 09:09 CDT
Oct 4, 2021

No incidents reported.

Oct 3, 2021

No incidents reported.

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