All Systems Operational

About This Site

Welcome to the Orion Status page. The page is designed to help our users stay on top of any system glitches, scheduled maintenance, or potential outages.

Platforms ? Operational
90 days ago
100.0 % uptime
Today
Orion Connect Operational
Advisorlynx.com Operational
Mobile App Operational
Client Portal Operational
Reporting Operational
Citrix / Advisor Desktop Operational
www.OrionAdvisor.com Operational
Orion Social Operational
TOM Operational
90 days ago
100.0 % uptime
Today
Eclipse Operational
90 days ago
100.0 % uptime
Today
FIX Trading Operational
90 days ago
100.0 % uptime
Today
Server Instances ? Operational
Instance 1 Operational
Instance 2 Operational
Instance 10 Operational
Instance 11 Operational
Instance 12 Operational
Instance 13 Operational
Instance 14 Operational
Instance 15 Operational
Instance 16 Operational
Instance 20 Operational
Instance 21 Operational
Instance 22 Operational
Instance 23 Operational
Instance 3 ? Operational
Instance 24 ? Operational
Instance 25 Operational
Instance 26 Operational
Instance 27 Operational
Orion Internal Systems ? Operational
Orion Case Management System Operational
Orion Phone System Operational
Orion Email Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 29, 2021

No incidents reported today.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021
Postmortem - Read details
Nov 23, 17:33 CST
Resolved - This incident has been resolved.
Nov 23, 14:45 CST
Investigating - We have identified an issue that may prevent users from accessing the Eclipse platform and users already connected may encounter slowness or the inability to launch Apps or features. Our team is assembled and working on a resolution. We will provide you with an update as soon as possible. Thank you for your patience.
Nov 23, 14:05 CST
Nov 22, 2021

No incidents reported.

Nov 21, 2021
Completed - The scheduled maintenance has been completed.
Nov 21, 23:01 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 21:00 CST
Scheduled - This weekend, from Friday, November 19 (9 PM CT) until Sunday, November 21 (11 PM CT), we will be releasing our newest updates to the Orion platform. As we roll out these update, there will be periods of time when the Orion platforms will not be available (mainly on Friday night and early Saturday). Immediately following the release on Saturday morning, the Orion staff will be performing a detailed review of all Orion systems and applications to ensure all aspects are working correctly and all new functionality has rolled out properly.
Nov 17, 08:12 CST
Nov 20, 2021

No incidents reported.

Nov 19, 2021
Nov 18, 2021
Resolved - This incident has been resolved.
Nov 18, 07:08 CST
Identified - We have received the files from TD and are beginning to download and apply them in. ETA is one hour till completion.
Nov 17, 08:08 CST
Investigating - Cost basis recon for TD Ameritrade will be delayed. There is no current ETA.
Nov 17, 07:29 CST
Nov 17, 2021
Nov 16, 2021

No incidents reported.

Nov 15, 2021

No incidents reported.