Orion Advisor Technology, LLC Status

All Systems Operational

About This Site

Welcome to the Orion Status page. The page is designed to help our users stay on top of any system glitches, scheduled maintenance, or potential outages.

Platforms Operational

Orion Connect Operational

Advisorlynx.com Operational

Mobile App Operational

Client Portal Operational

Reporting Operational

Citrix / Advisor Desktop Operational

www.OrionAdvisor.com Operational

Orion Social Operational

TOM Operational

Eclipse Operational

FIX Trading Operational

ASTRO Operational

Financial Planning Operational

Advisor Portal Operational

Custom Import Operational

RMD Dashboard Operational

Queries Operational

Trends Operational

Communities Operational

Manage Users Operational

Orion Custom Indexing Operational

Server Instances Operational

Instance 1 Operational

Instance 2 Operational

Instance 10 Operational

Instance 11 Operational

Instance 12 Operational

Instance 13 Operational

Instance 14 Operational

Instance 15 Operational

Instance 16 Operational

Instance 20 Operational

Instance 21 Operational

Instance 22 Operational

Instance 23 Operational

Instance 3 Operational

Instance 24 Operational

Instance 25 Operational

Instance 26 Operational

Instance 27 Operational

Instance 7005 Operational

Instance 7010 Operational

Instance 7018 Operational

Instance 7023 Operational

Instance 7025 Operational

Instance 7026 Operational

Instance 7015 Operational

Instance 7016 Operational

Instance 7009 Operational

Orion Internal Systems Operational

Orion Case Management System Operational

Orion Phone System Operational

Orion Email Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

ASTRO/Custom Indexing - Monthly Maintenance Feb `16`, `2026` `08:00`-`12:00` CST

Orion will be performing scheduled maintenance on ASTRO on Monday, February 16, a market holiday, starting at 8:00 a.m. Central Time. Maintenance is expected to take approximately 4 hours. During this window, users of ASTRO and Orion Custom Indexing may experience a disruption of service. Please note that this maintenance window is subject to change and may be rescheduled if necessary. If you have any questions, please contact SME-ASTRO@Orion.com or SMECustomIndexing@Orion.com.

Thank you for your patience.
Posted on Feb 09, 2026 - 09:14 CST

Past Incidents

Feb 13, 2026

No incidents reported today.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

Delay in Asset Value Data Syncing to Redshift

Resolved - This incident has been resolved.
Feb 9, 07:50 CST

Investigating - Some Redshift data sharing clients may currently experience a delay of up to six hours in syncing Asset Value and Asset Value Change data.

The delay is due to an unplanned increase in data volume that temporarily impacted processing. The backlog is progressing as expected, and we anticipate full catch-up within approximately six hours.

We’ll provide an update once the issue is fully resolved. Thank you for your patience.
Feb 4, 08:56 CST

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

Schwab File Delivery Delay 2/4/26

Resolved - Good Morning,

Schwab experienced a file delivery delay this morning. At this time, data files have been successfully retrieved and processed. Our team is working to mitigate delays and complete Data Reconciliation timely and accurately. At this time, we expect Data Reconciliation to be delayed approximately 1-2 hours from normal completion times.

Please be diligent in checking the Reconciliation Status App to verify the status of your Data Reconciliation this morning. Also, please feel free to reach out to our SME Data Reconciliation team if you have further questions regarding the status of Data Reconciliation. Completing reconciliation in a timely and accurate manner is our top priority. We apologize for any inconvenience.

Thank you,
Orion Data Team

Please do not reply to this email.
Feb 4, 06:41 CST

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

All Systems Operational

About This Site

Scheduled Maintenance

ASTRO/Custom Indexing - Monthly Maintenance Feb 16, 2026 08:00-12:00 CST

Past Incidents

ASTRO/Custom Indexing - Monthly Maintenance Feb `16`, `2026` `08:00`-`12:00` CST