Welcome to the Orion Status page. The page is designed to help our users stay on top of any system glitches, scheduled maintenance, or potential outages.
Platforms
?
Operational
90 days ago
100.0
% uptime
Today
Orion Connect
Operational
Advisorlynx.com
Operational
Mobile App
Operational
Client Portal
Operational
Reporting
Operational
Citrix / Advisor Desktop
Operational
www.OrionAdvisor.com
Operational
Orion Social
Operational
TOM
Operational
90 days ago
100.0
% uptime
Today
Eclipse
Operational
90 days ago
100.0
% uptime
Today
FIX Trading
Operational
90 days ago
100.0
% uptime
Today
ASTRO
Operational
90 days ago
100.0
% uptime
Today
Financial Planning
Operational
90 days ago
100.0
% uptime
Today
Server Instances
?
Operational
90 days ago
100.0
% uptime
Today
Instance 1
Operational
Instance 2
Operational
Instance 10
Operational
Instance 11
Operational
Instance 12
Operational
Instance 13
Operational
Instance 14
Operational
Instance 15
Operational
Instance 16
Operational
Instance 20
Operational
Instance 21
Operational
Instance 22
Operational
Instance 23
Operational
Instance 3
?
Operational
Instance 24
?
Operational
Instance 25
Operational
Instance 26
Operational
Instance 27
Operational
Instance 7010
Operational
90 days ago
100.0
% uptime
Today
Instance 7018
Operational
90 days ago
100.0
% uptime
Today
Instance 7023
Operational
90 days ago
100.0
% uptime
Today
Instance 7025
Operational
90 days ago
100.0
% uptime
Today
Instance 7026
Operational
90 days ago
100.0
% uptime
Today
Instance 7015
Operational
90 days ago
100.0
% uptime
Today
Instance 7016
Operational
90 days ago
100.0
% uptime
Today
Orion Internal Systems
?
Operational
Orion Case Management System
Operational
Orion Phone System
Operational
Orion Email
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
May 26, 07:53 CDT
Monitoring -
A fix has been implemented and we are monitoring the results.
May 25, 16:56 CDT
Investigating -
We have identified an issue that may prevent users from logging into the Orion Connect platform and users already connected may encounter slowness or the inability to launch Apps or features.
May 25, 16:37 CDT
We experienced an issue processing data files for Schwab this morning. At this time, the issue has been rectified and files have been successfully processed. Our team is working to mitigate delays and complete Data Reconciliation timely and accurately. At this time, we expect Data Reconciliation to be delayed approximately 2-3 hours from normal completion times.
Please be diligent in checking the Reconciliation Status App to verify the status of your Data Reconciliation this morning. Also, please feel free to reach out to our SME Data Reconciliation team if you have further questions regarding the status of Data Reconciliation. Completing reconciliation in a timely and accurate manner is our top priority. We apologize for any inconvenience.
Thank you, Orion Data Team
Please do not reply to this email.
May 26, 05:42 CDT
Resolved -
This incident has been resolved.
May 18, 16:33 CDT
Monitoring -
A fix has been implemented and we are monitoring the results.
May 18, 10:12 CDT
Investigating -
Orion Trading is currently reviewing an issue with Eclipse database Imports. Our team is working to resolve this issue as quickly as possible. Thank you for your patience.
May 18, 10:06 CDT
Resolved -
This incident has been resolved.
May 16, 08:10 CDT
Investigating -
Orion Trading is currently reviewing an issue with Eclipse database Partial Imports when creating new sleeves for sleeve accounts. As a temporary workaround, you can create your new sleeves and then complete a Delta Import to ensure all new sleeve accounts sync over to Eclipse. Our team is working to resolve this issue as quickly as possible. Thank you for your patience.
May 15, 13:03 CDT