IMPORTANT: Morningstar ByAllAccounts Open Banking API Migration
Incident Report for Orion Advisor Technology, LLC
Monitoring
IMPORTANT: Morningstar ByAllAccounts Open Banking API Migration

Orion’s account aggregation partner, Morningstar ByAllAccounts, is upgrading its systems to embrace the benefits of "Open Banking" - a more secure way to give advisors access to their clients’ financial data.

ByAllAccounts recently completed migrations for the institutions listed below. This migration will require advisors and/or their clients to re-authorize access to the data leveraging the new Open Banking connection.

- Allianz, Bank of America, Chase, Schwab, Wells Fargo, U.S. Bank, Empower, Fidelity, PNC, Voya, Transamerica


ACTION NEEDED:

Users with ByAll accounts at the institutions listed above will need to reauthenticate their credentials and consent to aggregation. You may also add new accounts for aggregation. To assist you, ByAllAccounts has provided step by step guides for advisors and consumers/clients/investors.

For Advisors
o https://www.byallaccounts.net/Manuals/OpenBanking/OpenBanking_Advisor_Migration.pdf?utm_source=eloqua&utm_medium=email&utm_campaign=none&utm_content=51113

For Consumers/Clients/Investors (leveraging ByAllAccounts Connect Use Interface)
o https://www.byallaccounts.net/Manuals/OpenBanking/OpenBanking_Investor_Migration.pdf?utm_source=eloqua&utm_medium=email&utm_campaign=none&utm_content=51113

Orion has signed the FIDA (Financial Institution Data Access Addendum) and no action is needed from your firm regarding this addendum.

If you have any questions, please don’t hesitate to reach out to Orion’s SME Reconciliation team.

Thanks,
Orion Reconciliation Team


*If you are not a ByAllAccounts user or do not have ByAllAccounts at these institutions, please disregard this message.


0307-OAT-2/8/2024
Posted Feb 09, 2024 - 12:55 CST
This incident affects: Platforms (Orion Connect).