Real-Time Pricing Unavailable in Eclipse and TOM

Incident Report for Orion Advisor Technology, LLC

Resolved

This incident has been resolved.

Posted Sep 29, 2025 - 10:40 CDT

Investigating

We’ve identified an issue that may prevent users from accessing real-time pricing in the Eclipse trading platform and TOM. Previous-day pricing remains available.

Our team is actively working on a resolution and will provide an update as soon as possible.

Thank you for your patience.

Posted Sep 29, 2025 - 10:18 CDT

This incident affected: Platforms (TOM, Eclipse).